SINGAPORE and LONDON – Intact Integrated Services, the partner-focused independent provider of international project, support and managed
services solutions to the ICT industry, has strengthened its global support capabilities with the extension of its INcontact Service Desk operation to Singapore and the wider Asia-Pacific region.
Intact’s INcontact Service Desk provides comprehensive 24x7x52 support for a range of core Cisco and multi-vendor IP and Unified Communications solutions, and the new Singapore Service Desk extends the global coverage already offered by the company’s existing Berlin-based best practice service desk facility. The new Singapore-based Service Desk will offer in-depth coverage for Intact’s growing number of major Service Provider and Integrator customers across the Asia-Pacific region, as well as a ‘white label’ service support infrastructure for Cisco channel partners.
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